No shows are a killer in business !! You have acquired the customer and scheduled a time for an appointment, then when the time comes, nobody shows. These lost appointments cost your business money. If only there was a simply way to gently remind your customers of upcoming appointments. If only !!!, no wait, there is … Halleluiah !!! Why not use Text Message Marketing to send a text message to your customers a day of 2 before their appointments.
When your customer makes their booking, ask them for their mobile number and then simply schedule a message to go out to them in the days leading up to their appointment. A short consise message letting a customer know about their upcoming appointment. Remember that SMS Text Messages are always read so your message will be received and read by your customer instantly.
We are in constant contact with our customers and we have been informed that for best results send a reminder 3 days before the appointment and again the day before the appointment.
Text Message Marketing has been proven to vastly reduce no-shows and is now used in healthcare, dental, beauty, education and fitness industries worldwide to reduce no shows and non-filled appointments.
Sendmode also have a 2 way messaging feature called Repliable functionality whereby your customers can even reply to your reminders, confirming they will be there or otherwise. This gives you the opportunity to confirm the booking or pass it on to another customer and not lose the time.
If you would like to know more about our how using appointment reminders can decrease no shows and drive revenue in your business with Text Message Marketing please give us a call any time on on 01-685-4913 or email firstname.lastname@example.org. We would be delighted to help.
Thanks you for taking the time to read our blog.