With so many choices out there, you inevitably ask yourself “Why should I choose SendMode? What makes them different? What makes them better?” It’s a difficult question and it is hard to be impartial when you have to present yourself. Yet, we have listed 7 characteristics that set us apart from other mobile marketing and bulk text messaging companies:
Respect
We listen to our customers. We take into account your business needs and work on things that deliver value for you. We consider our customers as friends and we treat them like friends – with respect, honesty, understanding and genuine desire to help.
Innovation
We innovate and don’t imitate. By selecting SendMode, you select a company with a proven track record of innovation and you will always be ready for the next technology wave. In 2012 we have added QR Codes, Mobile Websites and a new and improved Bulk Text experience for all our customers.
Speed
We invest heavily in our back end infrastructure to insure your messages are delivered instantly, we currently can handle over 400,000 messages per hour.
Dedication
We don’t let customers down and you can rely on us. We work extremely hard for all our customers and are available 24/7 for any questions or support issues you may have. We hope that serious issues will never arise, but should they arise, we will be there for you whatever it takes.
Quality
All our messaging is done through premium routes, no cheap foreign routes. We maintain a delivery % in the high 90′s and constantly monitor all our traffic to ensure this delivery % is maintained.
Customer Care
We keep customers happy even are more than happy to go the extra mile. We cannot stand when a business walks away from a customer after a sale and we committed never to do this. We are available 24/7 for all our customers. If you are not sure about this, you can see what people are saying on our testimonials page or the external Review Centre website. Good words are the biggest stimulus for everyone at SendMode, so if you have had a pleasant experience with our service, share it with your friends and colleagues. We will then make sure that they are even happier than you.
Value for Money
Our technology and committment to offer the best value mobile marketing service means we keep our prices as low as possible. We want to ensure our customers pay as little as possible and get higher ROI’s from their mobile marketing experience with SendMode.